Joe N.
Easy to install. The blind itself is excellent. Good quality. Motor and remote work very well too. Although the bllind material itself is 100% block out, the mechanism itself allows in quite a bit of light in the corners of the top mounting bar. This is light that comes in from the top of the blind through the corner of the mechanism itself.
Definitely a design flaw for a product that claims to be a block out blind. The advertising pictures must be fake or fixed to not show this problem. For people who must sleep in the daytime or are very light sensitive - ANY light will wake you up - then this is NOT the product. I have experimented with door insulation foam strips, cut out my own plastic pieces and finally just put cardboard and blue tape up on the areas where it bleeds light... not a very good look and I cannot use the motor to raise and lower with the taped fix. In time I will have to remove the blinds, create a secondary light barrier behind and above the blind then put the blind back up.
I did not include a photo, but if you examine the photos of other people, then look at the amount of sun that bleeds on the sides and top. Even the best picture will show the top corners where squares of light - akin to being hit with a flashlight come through unhindered by the design of the blind roller and mechanism. Smarter design could have easily handled this.
John S.
This is our third purchase of shades from SmartWings. They have been the ideal vendor for Customer Service and Continuous Improvement.
When you call customer service, which I did on a Saturday, I was called back and helped that day.
We noticed that with each purchase, there were changes to help make installation easier.
No one expects perfection, just effective, responsive customer service and showing signs of improvement.
Thnaks, Alejandra & John
Ihor B.
Excellent I will buy more. Great customer service I have an issue with one of the blinds " when I press remote up the blinds go down and opposite" the customer service response instantly send me instruction video how to change direction on a remote. I'm very very happy.
Quality great. Zigbee motor works great connect to my smart Life app with no problem. Quiet, can work battery power or wire.
Saul G.
The hardest part of the set up was taking down the old blinds.
Chris N.
Works great. Light blocks block out light.
Mike B.
More troubleshooting instructions would be helpful. I did struggle with the intial setup of the limits
Hengmony H.
My wife and I can sleep better with this SmartWings Motorized Roller Shades 100% Blackout Vinyl. We love it. We have already ordered two more and they're on the way. I can't wait for it.
Kendall H.
The installation was simple and quick. We like the power curtian. We have been using manual pull chain roll up curtians for some time and this product is a wonder.
Chris N.
We have installed on a window that is over top a cabinet that you can not reach to open by hand. The remote option works great for us.
Bryant S.
From the initial setup to usability, my experience has been seamless. Granted, some learning curves were met early on, but customer service patiently walked me through each step. Pairing with Apple HomeKit was suffice without hiccups. Overall, SmartWings come highly recommended.
charly f.
Ordered pretty much the largest size available, it was not too hard to install by myself, though I’d recommend having 2 people. Hardest part was making sure it would line up with the floor when fully closed. I’m really happy with how it totally blocks out light. Lastly, the matter integration was seamless.
Will definitely get more shades for my other windows.
Frank M.
Looks great, easy to install, and the Zigbee shades pair well with my home automation suite (Home Assistant!)
Robert B.
Great product and great after purchase service.
John A.
The quality of the shades is excellent! Considering they are custom-built, the production and shipping process was quick. The shade arrived extremely well-packaged, and exactly to the specifications ordered. Installation was simple. The operation of the shades is reliable. The only minor issue is that the color description was not accurate. I ordered the vinyl roller shades in the dark gray color. I would call the color light gray (medium gray at best). They were significantly lighter than they appeared in the pictures. It is a nice color, just not what I was expecting. I wish they offered a true dark gray in the vinyl shades.
Michelle L.
I absoutely love these shades. They were very easy to install and then sync with Apple Homekit. I had gone back and forth on buying these for over a year, because they were a little out of my budget. But I am so glad I ordered them, they are worth every penny.
Steve B.
We like the shades: the fit was great, the instructions were well written, and the remote control is very handy. Only problem is, I haven't been able to connect the shades to my Google Home using the installed Matter.
Nick M.
Ordered 6 shades for my new home from SmartWings. I’m UK based & had taken measurements in Millimetres. The guys in support kindly converted the units to the imperial measurements they require.
The blinds arrived really quickly considering they came from the states, I was really impressed with the delivery time.
Once out of the box, the shades were pretty much charged by the time I’d mounted all of the brackets. Then I was just a case of clipping them up.
They look great, work as advertised & have really finished my rooms nicely.
Thanks SmartWings
Jeremy H.
Great product and works wonderfully
Riley R.
Fantastic blinds. Easy install, easy set up
Christopher C.
Works perfectly with my Homekit setup! was a breeze to install. I’ve only had it installed for about a week, but so far it’s pretty outstanding. A greatvalue compared to similar solutions on the market.
Brandon P.
Easy set up and works great. I actually ordered the wrong size and they were quick to help with getting correct size to me. Will use again
Conor M.
After some small adjustments to the max height and length it ended being perfect. Put two side by side on an old 12 ft window and couldn’t be happier.
Riley R.
Great blind! Easy install! Highly recommend!
James S.
I love these blinds!
IIan O.
Installing the blind was very easy, operating it even easier. It is quiet and block the light as expected.
Mohammed A.
Smartwing shade are incredible they work seamlessly. And their customers service is amazing. They go above and beyond to help you.
Cade M.
Works perfectly, honestly a rough start because it was having difficulty pairing with my Alexa. It wouldn’t work. Costumer support was phenomenal and I’ve never received better support. Everything was resolved. Invest any about of $$ and you’ll receive a great product in return.
Stewart E.
Easy to install- look great
Steven s.
These shades are far and away awesome!! From setup to immediate HomeKit integration - to say they are plug and play is an UNDERSTATEMENT!!! I have already ordered 3 more.
I must also add - the staff here are simply great people!! They respond fast and work with any request you have.
I can’t recommend them more!!!
Craig B.
These blinds exceeded my expectations and the packaging was unbelievable!
Thomas L.
From quick delivery, with excellent packaging, clear instructions, and seamless Apple HomeKit connectivity; I whole-heartedly recommend SmartWings shades. They work perfectly.
Austin C.
Ordering and shipping was fast and quick. Install process was super easy. Measurements were spot. Set up instructions for remote wasn't clear. Once I figured it out, it was great. I was able to get it connected to Smartthings after I added twice in a row. It looks great and works perfectly.