John S.
Works great when you get it setup. However, documentation to do that is lacking. Had to call customer service. They were very helpful but it would be nice to have a good instruction manual.
Lawrence C.
The Smart Link wifi adapter w/the standard (less expensive) motor gives us complete control of our blind via the Smart Life app. And, we can also control it with the SmartWings remote control.
Ken E.
Easy to close all at once with a push of one button
Nelson R.
From support, order entry, packaging,
installation, hub integration, and Alexa = Everything perfect!
Gabriel G.
The app is a little clunky and outdated looking but otherwise it works well.
Allen D.
They went up easily, and adding to app was pretty easy. The instructions are ikea-like, but not too bad.
Luan L.
Easy to install
Instructions for setting up on app need to be updated; but customer service are great
Love it. Just have the 1st one to test out. Will order more in few months if the unit is doing well.
Bianca M.
Such nice shades, love the functionality and ease of installation
Jan P.
Easy to install. Easy to program.
Robert P.
Had an issue with the original one I was sent. Smartwings support troubleshooted, and ultimately sent me a new hub for free. Once I got the new one everything set up smoothly!
Wendy F.
I love my new shades. I had a little difficulty setting them up to the smart hub but customer service talked me through it and we eventually go it. Can't wait to order blinds for another room. It will definitely be with Smart Wings.
Wanda L.
Had some difficulty pairing all 4 blinds. Provided printed instructions somewhat unclear. It was resolved by a single short phone call. Great customer service.
Craig H.
Love the shades! Quick to install and was easy to set lower limit. Controlling three shades with one remote and it works well. I still need to activate the smart hub so I can schedule the shades to open and close.
John T.
This was recommended to us as the easiest way to link a standard motor to Google Home.
tldr: it worked.
Setting this up can be combat - multiple installs / uninstalls of Smart Life app. Repeated unlinking of shades to Google Home. After struggling with this, two tips:
Install Smart Life and link to Google Home from there (not the reverse).
Once linked, rename the blind.
Good luck
Eleanor R.
I love my new smart blinds. I started with one, liked them so much I bought 6 more. The fact that I can use Alexa to operate them is even better! Great price too.
sabine m.
Beautiful shade. Fairly easy to install.
I love the remote!
Superfast shipping. Excellent quality quality.
We love our new shade!!
Dan H.
They work well with a couple of caveats. First they say that they work with Alexa, but that is only if you have an Echo with Zigbee support, which I don't see mentioned anywhere on their site. Then if you buy their Zigbee controller stick, it only works when connected to a 2.4GHz wireless router, also not mentioned anywhere.
If you get past these issues, then they work well.
Marc S.
Great experience, motorized shades have been smooth, quiet and an excellent value. Had one of the mounting brackets break during install and the customer service was fantastic. They responded over the weekend and shipped them out to arrive two days later.
Stephen P.
Ordering was super simple. Blinds arrived much faster than anticipated. Installation was easy. I'll be purchasing again.
Lee C.
We ordered a single blind to test it out. It arrived in two weeks, installed super easily, and just worked as expected. Couldn’t be happier and are ordering the same blinds for the rest of the condo.
Chase C.
Excellent shade. Quality materials and operates smoothly. Will buy more!
Maureen F.
This is absolutely the best company for customer service! They are always helpful with set up and follow up questions!! Would definitely buy from them again. My patio shade not only looks great, it works great!!
Gregory B.
This is my second install of these blinds. I added them to a sunroom for my mother and she loves them. The material looks great and the convenience of being able to control 7 shades with the touch of a button is in her words "amazing". I will be ordering even more for my house in the coming months.
Jacson G.
Love it good price work great
Gary H.
Worked as described - easy setup with Alexa
Jared L.
Absolutely love these motorized blinds. Lots of quality decorative options. Very helpful customer service troubleshooting any issues w/ setup. Definitely worth the money in my sunroom. Really keeps the heat down with 100% blackout during the day. 25 feet worth of windows & 100 inch length.
Anna C.
Happy with purchase. Did my research and settled on Smartwings to replace my broken blinds. Called twice for customer service and both times, a lovely lady helped me with my purchase. Great product and plan to get more and add to my smartwings collection as my other window coverings fall apart on me. Got the smart link and able to tell Alexa to open/close the blinds now
Mohammad L.
Very easy to install, much easier than any other simple blind on the market! Due to the spring hinges! Easily removed as well. Quality is great, I highly recommend these 5 star blinds.
Nathan S.
Product works well however the instructions are obviously written in a non English speaking country. The instructions included a step based on fast and slow blinking. I chose the wrong option 3 times and after trying resetting everything in my system I tried the other option. From then on I had no issues, it setup each blind very quickly and it then immediately became a device available in alexa. At first I had problems trying to open and close with alexa, but once I changed the name of my blinds to something very different from other devices in my house it worked beautifully. My only complaint other than the poorly written directions is that it must be plugged into a USB port rather than a direct wall connection. Easily corrected with a 90 degree wall wart
Stephanie
Beautiful blinds, work beautifully
Daneah G.
We purchased one interior shade and one exterior shade to 'test' them out before we ordered more. The customer service thus far has been excellent. We requested a small change that was accurately followed (valance cover different color from shade color). Both shades installed in minutes, worked perfectly from the start and now they are tied into our Google home so that when the temperature hits 70F, they automatically close (and auto raise at sunset). I even accidentally left the casement window open on the exterior shade so it got caught. I was sure I'd ruined the brand new shade...nope, told it to lift the shade, shut the window, and lowered it-worked perfectly! Hopefully these stand the test of time because they are amazing. We have three friends now ordering some too after seeing ours and hearing the costs. Impatiently waiting for the rest of our shades now, so excited to get them-they usually ship in 2-3 weeks!
Steven H.
Social media marketing led me to Smartwings & I'm very happy with my decision to go with them. You don't have to pay for professionals and their high prices... Do it yourself. Very easy to install. Ordered 3 which came nicely packaged. They were all marked as defined when l ordered. My remote came pre programmed. Just a great experience. Last thing... Support is fantastic. I was concerned about which motor to get that would work with Google Home. Pointed me in the right direction with the standard motor ensuring me they would work with what I wanted to do, that is scheduling the blinds.... Works like a charm & saved me $200. Ordering for the Master next.
Deborah V.
I loved everything from your:
Online customer service chat feature
Ease of online ordering
Timely delivery
Product quality
Ease of installation
Remote already programmed !
I will be ordering more of your automatic blinds in the future.
Keep up the good work everybody !
Debbie V.
Satisfied Customer in Jersey
Marla N.
I was hesitant to order blinds off the internet but after watching reviews online, and ordering samples, I called SmartWings to get more information. Rachelle answered all my questions. A few weeks later when I was ready to place my order, Rachelle personally phoned me back while she was on vacation! Talk about customer service! After installing our first blind, and using it for just a few days, I knew that I could order blinds for the rest of our new home with confidence. SmartWings is a great product for a great price! I will be telling all my friends and neighbors to check out SmartWings if they are in the market for blinds.
Bee H.
The blinds came in and it fits perfectly. I would highly recommended and if you want Alexa control don’t forgot to buy the USB hub. Also, I wish I could have gotten the side blackout so in the morning it’ll be black out before I open the blinds.
Jim M.
Totally great experience from beginning to end. The ordering process was easy, the delivery prompt, and the product perfect. I will order again, and I highly recommend Smart Wings
Eric G.
These roller shades are very easy to install and fit perfectly in the three large windows we needed them for. Upon arrival they were packaged very well and protected. I was able to install these by myself. They are quiet and the design of the roller casing blends in. The hardware on roller shades can look too commercial but these blend nicely with the window frame. 70% blackout is perfect for allowing day light in to brighten the room while still maintaining visual privacy.
The smart module uses the Smart Life app, which I then connected to Google Home. If you're familiar with smart home tech, it's incredibly easy to set up and we've got these shades set to close 15 minutes after sunset. The app allows full control and limit setting if you want your shades closed by X%.
Highly recommend this product.
Joy D.
The blinds are of excellent quality and are easy to install. I made a mistake on my order, and customer service was super helpful. I will be ordering more!
Lee P.
New home purchase: over 54 windows in the house. 34 in need of immediate covering. About half need black out and the other half are light filtering. These are way better than the more expensive ones I was quoted at local big box retailers. Was initially hesitant to go with a sight unseen brand. Amazon has been good to me, so figured I give Smartwings a shot. Unboxing was pleasantly surprised at how nice they are. Boxes were well packed with good cushioning. There was some initial confusion with 2 separate orders I placed, but their excellent customer service was quick and responsive. They helped get everything in one order and made sure everything was ok. They confirmed how I measured before cutting just to be safe. All responses were within an hour of request via Amazon messages. Very happy with SmartWings so far. Shipping was way faster than expected. I'll post more info after they are installed in a new house in a couple of weeks.
Im 2 months in and have installed a second round. 34 windows total. Have all kinds of zones and settings to open an close different rooms based on time of day. I bought the additional hub and have everything controllable via Alexa.
Out of 34 windows, my best quote installed locally was more than twice as much with only 30% the windows motorized. Had 2 "budget" quotes that were even more than 2 times as much. I ended up do the measurements myself and only messed up on one blind - and that was during order entry. Smartwings took care of a replacement free - just had to switchout the motor (real quick - 2 screws).
Can not say enough good things about these blinds.
Conner H.
Great blinds and I can’t complain.
Scott M.
The roller shades work well, motor is a bit louder than expected on some, but not bad overall. Routine scenes work beyond expectations. Glad we went forward and got the whole house done.
Russell K.
Excellent operation and easy to install. Don’t forget to purchase the separate hub if you want to connect to Alexa or other SMART home device.
Tony R.
Bought the Alexa enabled motor in anticipation of upgrading some alexa devices for voice control, in the meantime purchased the Smart Life gateway USB device that worked seamlessly with my older alexa echo systems for voice control. Bought one shade to test it and it was advertised and love it, just ordered 4 more ...
